Payment Policy

Effective date: July 23, 2026

This Payment Policy explains how payments work at SEA FUN FL (“SEA FUN,” “we,” “us,” or “our”) when you shop at seafun.shop. Our goal is simple: secure payments, transparent pricing, and no surprises at checkout. Questions about a charge? Email [email protected] or call (786) 927-7131 (Mon–Fri, 9 AM–5 PM ET).

1. Accepted Payment Methods

We do not accept checks, money orders, wire transfers, cash on delivery, or cryptocurrency at this time. If a payment method shown at checkout is temporarily unavailable, please try an alternative or contact us.

2. When Your Card Is Charged

Payment is captured at the time you place your order. If we cancel an order (for example, an out-of-stock item you choose not to wait for), the full amount is refunded to your original payment method. Authorization holds placed by your bank for declined or abandoned checkouts typically release automatically within 1–7 business days — the timing is controlled by your bank, not by us.

3. Currency & Pricing

• All prices are listed and charged in U.S. dollars (USD).
• The total you see on the final checkout screen — product price, any shipping charge, and applicable sales tax — is exactly what you are charged. There are no hidden fees.
• If you pay with a card issued outside the U.S., your bank may apply currency conversion and foreign transaction fees; those fees are set by your bank and are not refundable by us.
• Promotional discounts and coupon codes must be applied at checkout and cannot be applied retroactively to completed orders.

4. Payment Security

Your payment safety is non-negotiable:

• Every page on our site — including checkout — is served over HTTPS/TLS encryption.
• Card details are entered directly into our PCI-DSS-compliant payment processors’ secure systems. Your full card number never touches or gets stored on our servers — we only ever see the payment method type, the last four digits, and the authorization result.
• We never ask for your card details, passwords, or verification codes by email or phone. If you receive such a request claiming to be from SEA FUN, do not respond — forward it to [email protected].

5. Sales Tax

Florida orders are charged applicable state and local sales tax, calculated automatically at checkout based on your shipping address. Where other states’ laws require us to collect tax, it is likewise calculated and displayed before you pay. The tax amount always appears as a separate line item in your order summary and receipt.

6. Order Verification & Fraud Prevention

Because underwater housings are high-value items, all orders pass automated fraud screening, and a small number are selected for manual review. If your order is flagged, we may email you to verify the billing details — we aim to complete any review within 1 business day so your dispatch is not delayed. Orders that cannot be verified are cancelled and fully refunded. We reserve the right to decline any transaction, and to require that high-value orders ship to the cardholder’s verified billing address.

7. Receipts & Invoices

An itemized receipt is emailed with your order confirmation, and your full order history is available under My Account → Orders. Need a formal invoice with specific company details for your records? Email [email protected] with your order number and we will send one within 1 business day.

8. Refunds to Your Payment Method

All refunds — for returns, cancellations, or adjustments — are issued to the original payment method only. We cannot redirect refunds to a different card or account, and we do not issue refunds by check or store credit unless you specifically request store credit. After we send a refund, your bank or card issuer typically posts it within 5–10 business days; PayPal refunds usually appear within 3–5 business days. Full timelines are in our Returns & Exchanges Policy.

9. Chargebacks & Billing Disputes

If you see a charge you do not recognize or believe is incorrect, please contact us first at [email protected] — the overwhelming majority of billing questions are resolved within one business day, far faster than a formal card dispute (which can take your bank 30–90 days). We respond to all legitimate disputes with complete transaction records. Chargebacks filed after receiving and keeping merchandise, or in place of following our published return process, may result in the loss of future purchase privileges and will be contested with the card networks.

10. Failed or Declined Payments

If your payment declines: verify the card number, expiration date, CVV, and that the billing address exactly matches your card statement; try an alternative method (PayPal, Apple Pay, Google Pay often succeed where a card declines); or contact your bank — banks sometimes flag first-time purchases of high-value items. Your cart is saved, so nothing is lost. Still stuck? Email [email protected] and we will help.

11. Pricing Errors

We work hard to keep prices accurate. In the rare case of an obvious pricing error (for example, a $1,200 housing listed at $12 due to a data glitch), we may cancel affected orders and issue a full refund, and we will always offer you the option to repurchase at the correct price. See our Terms & Conditions for details.

12. Contact

SEA FUN FL
24 Carlisle Drive, Miami Springs, FL 33166, United States
Billing & orders: [email protected]
General: [email protected] · (786) 927-7131